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Privacy policy

Privacy policy

All personal information saved at the site, will be handled with most care. The information that we store will not be sold or used for any purposes other than making sure that you get the best service possible.

General Data Protection Regulation

We have updated our privacy policy due to the General Data Protection Regulation, and we want you to know that your privacy is important to us and that we handle your personal information with care and respect.


In case you have any questions regarding your personal information, please contact us at info@bellaballou.com and we will send you information about our new privacy policy. The same information will also be available at https://www.bellaballou.com/index.php/privacy-policy


Remember that you can always unsubscribe to our newsletter at the end of every email we send you.


Scroll down to see a summary of our privacy policy. 


Have a great and sunny summer!




Updated May 25th 2018 

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We use your email address when sharing BELLA BALLOU News, Offers or Events. The personal information you share while making a purchase is used for order and delivery purposes only and will not be stored. The personal information you share, when you return a purchase, is only used for delivery and contact regarding the returned purchase, and will not be stored.



We collect your personal information directly when you subscribe to our newsletter or when you give us your email address at an event. This personal information, your email address, is collected for marketing and contact purposes only.


We collect your personal information indirectly when you make a purchase at our web shop, when you contact our customer service or make a complaint. This information is collected only for the time needed for the processes mentioned above and will not be collected to our register or used for any other purposes in the future.


We also collect your contact information when you return a purchase. This information is collected to identify who the purchase belongs to. We use this information to return the purchase to you. This information will never be used for any other purposes in the future.


We might collect your personal information through third parties. We use these sources to grow our marketing audience. Sometimes we use the third-party sources when organizing events with our partners. We never give your personal information to third parties.



You can contact us by phone +45 8618 5888 or by email infor@bellaballou.com You can also unsubscribe to our newsletter through clicking “unsubscribe” in the newsletters we send to you. In case you still get newsletters from us, please kindly contact us by phone or email and we will unsubscribe you manually.


BELLA BALLOU uses Epay which is certified after the PCI standard; Payment Card Industry Data Security. The PCI standard offers secure communications by encrypting all data when handling, storing and transmitting customer data.

For security reasons, we do not store any payment information in our database.

SSL Certificate

SSL Certificates provide secure, encrypted communications between the website and your internet browser. SSL stands for Secure Sockets Layer, the protocol which provides the encryption. SSL Certificates are used for pages like payment pages, online forms and login pages, that require end-users to submit sensitive information over the internet like credit card details or passwords.

Cookie policy

Cookies are used in order to improve your experience and functionality of the site. The cookies identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

We never use third part cookies.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.